Gorman Mechanical has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.
“We are honored to have received this award! At Gorman Mechanical our goal is to always provide the highest quality customer service. We are a company founded on integrity and honesty, and we put our customers first!” said Michael Mushegan, President of Gorman Mechanical.
“Only about 5 percent of the Air-Conditioning companies in DFW market have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
Gorman Mechanical is interested in complete customer satisfaction and delivers on promises made. I have been completely satisfied with their integrity, honesty, customer loyalty, thoroughness and continued to follow up. I feel fortunate to have located their outstanding company among the many in the industry.- Mark
Gorman Mechanical installed a brand new cooling and heating system in my home. The replacement unit was larger and more energy-efficient. Our house has never been cooler and our energy bill even went down…. I highly recommend them and their services.- Thomas
I had an issue with my A/C unit not cooling properly. The technician, Stacy, arrived during the time frame I was given, and I received a phone call about 30 minutes prior to his arrival, letting me know he was on his way. He was very professional and conscientious in figuring out and explaining the issue to me. He work was complete in a little over an hour and my house is cool once again! I will definitely refer Gorman Mechanical to others.- S.M.
A Gorman technician came over to set us up with a new A/C unit and he did a phenomenal job. He was very up front with any cost and got our install scheduled in one day. He did a great job at getting me the unit needed without running the price through the roof.- Allen
I met with Gorman Mechanical’s Sales Manager. When he came out I had a bad taste in my mouth due to some misrepresentations made by another company that happened to be A rated on Angie’s List. Because of this I’m certain I was on the defensive and asked a million questions. He was very patient and took plenty of time answering all my questions. He was very knowledgeable and helped educate me on my options and the advantages/shortfalls of each. When I came to the actual bid, I felt it was very competitive compared to other bids I’d received. I felt so well informed and confident at that point I cancelled two other appointments I’d made for that day and signed up with Gorman Mechanical. He was able to promptly arrange a great deal on financing the bulk of the cost, leaving me to pay out of pocket for a couple last minute additions (extended warranty/Reme Halo). They did not want this until installation was complete. A couple days later they installed my new system and I’ve been very happy with it. Shortly after installation I had several other questions about maintenance and a small amount that was overcharged upon installation. He was very responsive answering my questions and arranging for a prompt refund check to be sent. Fortunately, it isn’t often that I need to spend so much money on an important purchase like this, but I felt very confident with my decision and going through the process with him and Gorman Mechanical made it painless. I wouldn’t hesitate to recommend Gorman Mechanical to friends and family.- Rick
The repairman, Tim H., was prompt and courteous. I explained that he was a second opinion for our 21-year-old AC. The first company said that I would need 2 parts totaling $600 plus a coil that they would have to send a salesman out to quote me a price. Also first company was suggesting that I really needed whole new system. After inspection, Tim showed me how a part was wired the wrong way and he replaced a compactor and repaired a burnt wire. 2 lbs Freon were added. Total cost was retail: $217.75. I had a warranty so I paid less but what a difference in $600.00+ and $217.75! AC is working fine now. And we didn’t have to buy a new system. Thanks, Gorman Mechanical and Tim H.! The world needs more honest repairmen like you!- Jeannie